Sunday, September 27, 2009

Bob Update

The other day I posted about my experience with the rug protection I purchased from Bob's.  I really didn't expect a reply, but I got a voice mail yesterday from a Bobs' Customer Service representative (not Bob, but he's probably busy making commercials).  She said that they had a $50 gift card for me and wanted to verify my address.

That's pretty good customer service, in my opinion.

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